Psychologist Therapeutic Communication in Handling Clients with Deliberate Self-Harm

  • Galuh Valencia Program Studi Ilmu Komunikasi Fakultas Ilmu Komunikasi Universitas Padjadjaran
  • Purwanti Hadisiwi Program Studi Ilmu Komunikasi Fakultas Ilmu Komunikasi Universitas Padjadjaran
  • Ditha Prasanti Universitas Padjadjaran
Keywords: Komunikasi, Terapeutik, Psikolog, Deliberate Self-harm



This study aims to find out psychologist therapeutic communication in dealing with deliberate self-harm clients in 3 research question.  This study uses a phenomenological approach. In collecting data, researchers used an interview technique with five informants who were psychologists that practiced and domiciled in Bandung. The results of this study indicate the meaning of a DSH client for a psychologist into three meanings, those who have irrational thoughts, people that have fragile emotion, and those whose emotions are hidden or looking for attention. The experience of psychologist therapeutic communication in dealing with DSH clients is found in 4 major themes: techniques for building therapeutic relationships with clients, the key to understanding clients: active listening, being careful with non- verbal messages, feedback: reserved question. The psychologist's way of handling DSH clients is by handling it like a tailormade (adjusted to the personality and problems of the clients)


Adigawe, Patrick and Okoro, E. (2016). Human Communciation and Effective Interpersonal Relationship: Analysis of Client Counseling and Emotional Stability. International Journal of Econmics and Management Sciences, 5, 2-4.

Biernesser, C., Sewall, C. J., Brent, D., Bear, T., Mair, C., & Trauth, J. (2020). Social Media Use and Deliberate Self-Harm Among Youth: A Systematized Narrative Review. Children and Youth Services Review, 105054.

Cipriano A, Cella S, C. P. (2017). Nonsuicidal self-injury: A systematic review. Front Psychol 2017;8:1946. Back to cited text no. 20.

Creswell, J. W. (2015). Penelitian Kualitatif & Desain Riset. Yogyakarta: Pustaka Belajar.

Crouch, William; Wright, J. (2004). Deliberate Self-Harm at an Adolescent Unit: A Qualitative Investigation. Clinical Child Psychology And Psychiatry, 9, 185-204.

Djauhari, M. (2017). Penerapan Komunikasi Terapeutik dalam Pelayanan Pasien (Application of Therapeutic Communication As Service To Patient). Prosiding: The Advancement of Media and Communication Technologies and its Impact On Economy, Politics and Social Cultural Practices, 1-17.

Djauhari, M. (2017). Konsepsi Psikologi Komunikasi Dalam Hubungan Interpersonal. Jurnal Spektrum Komunikasi, 5(2), 48-57.

Duarte, T. A., Paulino, S., Almeida, C., Gomes, H. S., Santos, N., & Gouveia-Pereira, M. (2020). Self-harm as a predisposition for suicide attempts: A study of adolescents’ deliberate self-harm, suicidal ideation, and suicide attempts. Psychiatry Research, 287, 112553.

Fernandes, S. L., Safeekh, A. T., Chandini, S., & Shetty, S. (2020). Deliberate self-harm: A perspective. Archives of Medicine and Health Sciences, 8(1), 75.

Jayani, D. H. (2019). Problematika Kesehatan Jiwa di Indonesia. Https://Katadata.Co.Id/Ariayudhistira/Infografik/5e9a4e607abb2/Problematika-Kesehatan-Jiwa-Di-Indonesia.

Martin, Thompson Carolyn; Chanda, N. (2016). Mental Health Clinical Simulation: Therapeutic Communication. Clinical Simulation in Nursing ,12, 209-214.

Muehlenkamp, Jennifer J, E. (2012). International prevalence of adolescent non-suicidal self-injury and deliberate self-harm. Child and Adolescent Psychiatry and Mental Health, 6, 10-19.

Oldershaw, Anna, et al. (2008). Parents’ perspectives on adolescent self-harm: qualitative study. The British Journal of Psychiatry, 193, 140-144.

Singh OP. (2018). Nonsuicidal self-injury: Implications for research and management. Indian J Psychiatry : 259-60.

Suryani. (2014). Komunikasi Terapeutik Teori & Praktek Edisi 2. Buku Kedokteran EGC.

Trull, Timothy, Prinstein, M. J. (2013). Clinical Psychology: eight Edition. USA: Wadsworth.

Walker, S. (2014). Engagement and Therapeutic Communication in Mental Health Nursing. Learning Matter.

How to Cite
Valencia, G., Hadisiwi, P., & Prasanti, D. (2021). Psychologist Therapeutic Communication in Handling Clients with Deliberate Self-Harm. Jurnal Spektrum Komunikasi, 9(2), 128-139.